LHS has launched its HomeSwap Direct mutual exchange scheme. Social housing customers of any LHS scheme using the National HomeSwap Direct search screens will now be able to search nationally for a home to swap with another social housing resident across all participating schemes. Customers in Derbyshire, Cambridge and Kent will enjoy immediate access to the National scheme through their existing LHS mutual exchange systems and more schemes are expected to follow suit soon.
The Government has introduced a new type of tenancy called "Affordable Rent" that can be offered by housing associations on a fixed term basis at a higher rent than other social housing. LHS has developed a toolkit for dealing with these types of properties within the Choice Based Lettings system using a series of drop down lists and fields to drive the adverts. The Affordable Rent Advertising toolkit is already deployed in Cambridgeshire, Kent and Sussex. More...
Cambridgeshire launch "My Gateway" personalised website
Cambridgeshire’s Home-Link scheme has gone live with “My Gateway” – the LHS system that allows housing applicants to see personalised information when they log on to their on-line housing application. And nine out of 10 of their customers think the upgraded site is good or excellent. More...
Assessing customers quickly and efficiently
The process of assessing or re-assessing applicants can now be done on-line by your customers themselves - simply by completing an on-line form. Assessments needing validation are automatically flagged to your housing officers. The new Assisted Assessment Manager module handles existing customers needing to change their circumstances, new customers wanting to join as well as re-joining lapsed customers. More...
LHS to build new Dorset Home Choice scheme
LHS has been chosen by six Dorset councils to deliver their new integrated housing scheme called Dorset Home Choice. The new scheme will go live in the Spring of 2012 and will handle more than 20,000 applicants a year across the councils. More...
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